Our Departments

Supporting the Zomi Community

Our specialized departments working together to address various refugee needs

Zomi Association of Malaysia has established dedicated departments to provide comprehensive support to the refugee community. Each department focuses on specific aspects of refugee welfare, ensuring that we can address the diverse needs of our community members.

Our departments work collaboratively, sharing information and resources to provide holistic support. This structure allows us to respond efficiently to community needs while developing specialized expertise in each area.

Through these departments, we aim to support refugees at every stage of their journey, from arrival and registration to education, healthcare, employment, and eventual resettlement or integration.

Healthcare Department

Providing medical assistance, hospital translation, and health education to ensure refugees access the care they need.

  • Hospital accompaniment and translation
  • Medical emergencies coordination
  • Health education and awareness
  • Medical costs assistance
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Registration Department

Assisting refugees with UNHCR registration, documentation, and ensuring their legal protection in Malaysia.

  • UNHCR registration assistance
  • Documentation support
  • Renewal and updating services
  • Legal status guidance
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Intervention Department

Providing emergency assistance during arrests, accidents, and crises to protect refugees' safety and rights.

  • 24/7 emergency response
  • Arrest intervention
  • Accident assistance
  • Security coordination
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Zomi Women Department

Empowering refugee women through specialized programs, skills training, and community support networks.

  • Handicraft training
  • Women's health workshops
  • Gender-based violence support
  • Women's support groups
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Employment Department

Connecting refugees with job opportunities and vocational training to help them become self-sufficient.

  • Job matching and referrals
  • Skills assessment
  • Vocational training coordination
  • Employer relationship management
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Social Welfare Department

Supporting community wellbeing through cultural events, sports activities, and crisis support services.

  • Community events organization
  • Sports activities coordination
  • Funeral services
  • Food and essential aid distribution
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Zomi Education Center

Providing education to refugee children and adults who lack access to Malaysia's formal education system.

  • Children's primary education
  • Adult language classes
  • Vocational skills training
  • Educational resources provision
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Working Together

How our departments collaborate to provide comprehensive support

ZAM Departments Collaboration

Collaborative Approach

Our departments don't operate in isolation. They work together as part of an integrated support system, sharing information and coordinating services to address the complex needs of refugees.

Case Management

For refugees facing multiple challenges, we implement a case management approach where representatives from relevant departments collaborate to develop comprehensive support plans tailored to individual needs.

Resource Sharing

Our departments share resources, expertise, and networks to maximize our impact and efficiency. This collaborative approach ensures that we can provide the most effective support possible with our limited resources.

Community Involvement

We involve community members in our departmental activities, both as volunteers and participants. This approach builds community ownership and ensures our services remain relevant to evolving needs.

Our Impact

Key achievements across our departments

500+
Medical cases supported annually
1200+
Refugees assisted with UNHCR registration
300+
Emergency interventions per year
150+
Women trained in handicraft skills
200+
Job placements facilitated
250+
Students enrolled in education center

Join Our Departments

Our departments are always looking for dedicated volunteers to help expand our impact. Whether you have specialized skills or simply want to contribute your time, there's a place for you in our team.

Need Support From Our Departments?

If you or someone you know needs assistance from any of our departments, please reach out. We're here to help.

Contact Us Today